What is Klook? Is Klook safe to use? Read on for my Klook review!
If you aren’t already using Klook, then you need to – especially if you’re planning to travel around Asia. Though it has already been around for 4 years, it’s really starting to pick up steam and more travelers are starting to use it to find things to do and book travel experiences.
Whether it is an organized tour to Doi Inthanon National Park in Chiang Mai, special skip-the-queue tickets for the iconic Peak Tram in Hong Kong, a day tour from Athens to Delphi, a portable WiFi device that works throughout Europe or a private car charter in Siem Reap, Klook has you covered and often offers activities, entrance tickets and services at a lower cost than elsewhere.
Klook works directly with attraction managers and owners to cut out the middleman so that you can book food tours, walking tours, attraction entry tickets, transportation, local SIM cards and so on all in one place. It’s a must-have travel app for the modern day independent traveler – read on for my Klook review!
How to use Klook
For now most of the deals are found in Asia, though there are increasingly more options for Australia, Europe and the US. You can search for travel experiences by destination, or simply explore the multitude of options by filtering through the various categories. You can use Klook via desktop or via their dedicated mobile app (available for Android and iOS).
When you see the “Instant Confirmation” lightning bolt next to the activity name, it means that you will receive your booking voucher via e-mail or the Klook app within 5 minutes when you complete the payment. Most entry tickets booked through Klook are confirmed immediately, and often you use the QR or bar code provided to enter the attraction directly so that you can skip-the-queue. Almost all of the tour experiences are confirmed within 24 hours, and if your selected date is not available the Klook team will try to schedule you on another date or give you a refund.
Is Klook legit? Yes! But here’s the thing: once you’ve selected an attraction, ticket or service, read the reviews. Klook encourages people who have completed the travel experience to leave a review and offers bonus credits if you add photos. You can then use these credits towards your next travel booking on Klook.
One of my favorite things to use Klook for is the Airport Express train in Hong Kong that takes you from the Airport to the city in 24 minutes. Whereas it usually costs HK$115 (US$15) for a one way trip, it costs just HK$80 (US$11) on Klook – a whole 35% off (or 1 glass of wine at happy hour!).
You receive immediate confirmation and use the QR code sent via e-mail or via your Klook mobile app to enter the gate. No queues, no waiting around – don’t waste your time lining up! You can read more about how to buy discounted Airport Express tickets by clicking here.
Is Klook safe to use? Is Klook a scam?
Klook is legit! In general, simple entry tickets for attractions are 100% safe and convenient, especially if instant confirmation is provided. However, Klook does not operate the tours – instead they are provided by third-party tour companies who have listed their services (similar to GetYourGuide or Viator) on the Klook platform so make sure you read the reviews carefully. If you have any questions, disputes or problems, you can always reach Klook via live chat and quote your booking reference number.
Sign up for a Klook account using this referral link and get HK$25 (US$3.5) off your first travel booking. You should also download the Klook app so that you can check whether you can get a better deal for entrance tickets on-the-go – for example, I checked out the Marina Bay Sands Observation Platform in Singapore and tickets bought on-site from the counter cost 23 SGD or US$17. The price of the entry ticket on Klook is 20 SGD, and because I had some Klook credits I ended up paying 17.8 SGD – nearly 25% off the regular price!
And I did that all while standing in front of the ticket counter at the Marina Bay Sands – within 2-3 minutes, I had booked my ticket, received the instant confirmation, and the staff simply scanned the bar code and I was let right in. During this time, people were still queuing to purchase a ticket!
Can I use Klook to book expensive tours?
Yes! I have used Klook to book travel experiences upwards of US$50-100 per person. I booked this pink dolphin sighting tour in Hong Kong using Klook, and because the tour required a minimum number of people to run, Klook got in touch to see if I could join on another date instead. Soon after I confirmed, I received the confirmed booking voucher in my inbox and absolutely loved the dolphin sighting tour.
I also used Klook to book a boat trip in Ang Thong Marine National Park in Koh Samui, and the tour operator cancelled the tour (for whatever reason) ahead of time. I received an e-mail from Klook and a full refund was issued on the same day via Paypal. However, I ended up losing about HK$50 or US$7 due to the exchange rate that Paypal was using on that particular day. A bit annoying seeing as I didn’t cancel the booking, but what can you do? At least a full refund was given promptly, and the 7 bucks pales in comparison to how much I’ve saved using Klook.
Sign up for a Klook account using this referral link and get HK$25 (US$3.5) off your first travel booking!
Long story short, Klook is a fantastic travel booking platform that you should use to find great deals abroad and even at home. Make sure that you read the reviews and also leave reviews and photos to accrue credits towards your next booking!
I hope this Klook review comes in handy for your next trip. Have you used Klook before? What did you think of your experience?
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Just so you know, this is not a sponsored post. This post does, however, contain affiliate links. If you choose to book travel experiences using these links, I will earn a small commission at no extra cost to you. Thank you for supporting my website by using these links, I only recommend products or services that I have had positive personal experiences with and think you would love too.
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